Frequently Asked Questions

• All wreaths are made to order, so be sure to check the estimated arrival time before completing your purchase.
• All sales are final, and orders are non-refundable.
• Dimensions listed are approximate and based on the original design for each color/series. While the felt is measured consistently, slight variations can occur due to the material’s flexibility. Typically, wreaths tend to measure on the larger end of the published size range.

• Made-to-Order: All wreaths are crafted specifically for your order. Please check the estimated arrival time before completing your purchase.
• Non-Refundable: All orders are non-refundable.
• Discounts & Refunds: Discounts or refunds may offered if we are unable to meet the expected ship-by date.

• Outdoor Durability: While I recommend placing wreaths in a covered area, many buyers have reported that their wreaths held up well even when fully exposed to the elements for months. I’ve personally tested this and had no issues with rain or heat so far.
• Material Quality: The felt used is made from post-consumer recycled materials and is water, fade, mildew, and mold-resistant.
• Special Care for Embellishments: Wreaths with embellishments or flowers should be kept in a covered area. Glue is used for attaching embellishments, and stars on flag wreaths may fade or change color with prolonged sun exposure.

• Durable and Long-Lasting: The felt used by Plan Bee Home is fade-resistant, washable, and mold- and mildew-proof, suitable for both indoor and outdoor use (per the manufacturer’s specifications).
• Eco-Friendly Materials: Most of the felt is made from 100% post-consumer recycled materials unless otherwise specified.
• Care Instructions: The felt is machine washable, so spot-cleaning with water or a mild detergent is generally safe. For wreaths with added embellishments, clean with care to avoid damage.

All wreath images displayed on Plan Bee Home’s Etsy listings, social media accounts, and website are original photos of handmade products created by me. Each item is carefully crafted in the USA. All images are the property of Barbara Higgins, Plan Bee Home, and Plan Bee Home 2. Use of these images on other retail sites is strictly prohibited.

If there are ever any issues at all, please contact me immediately. You can contact via Etsy or complete this contact form.

If one or more wreaths are ordered within the shipping window, your wreaths will ship in one box.  This saves on shipping (we Plan Bee Home offers for free) and the environment.  If you would like the wreaths to be shipped in separate boxes (or want separate boxes for storage), additional fees will apply.

While we have a no return/exchange policy, exceptions may be considered under certain circumstances.

Eligibility: Returns or exchanges will not be accepted if tags have been removed.  You must contact us within 2 business days of receiving your item to request a return or exchange.

Approved items must be shipped back in their original condition within 2 days of our agreement.

Shipping Costs:  The buyer is responsible for all shipping fees for returned or exchanged items.  Return shipping labels can be provided upon request (keep the box!)

Refund Details: 

• Returns: Refunds will be issued for the item cost only, minus all shipping fees and a 5% restocking fee. Refunds will be processed upon receipt of the returned item.
• Exchanges: If applicable, a refund for any overpayment will be issued once the returned item is received.

• Production Time: Shipping options do not impact production time.
• Shipping Method: Plan Bee Home ships via UPS Ground (PO Box addresses excluded).
• Upgrades: Shipping upgrades are available upon request.

The standard door size is 36″ x 80″. This is the approximate amount of space you would have on either side of your wreath once centered can be found on the wreath size guide page.

• Construction: All wreaths are made with felt securely attached to a metal base. The back is fully covered in felt to prevent any scratches on your door or wall.
• Easy Hanging: The metal frame, covered in felt, allows for easy attachment to a wreath hanger, hook, or nail.
• No Foam Used: I never use foam in any of my wreaths!
• Glue Use: Glue is only used on wreaths with added embellishments for secure attachment.

Wreaths typically ship in a box that is smaller than the total wreath size. Boxes are selected based on size of the metal base. Smaller boxes are selected to save on shipping costs and they also help to keep wreaths from shifting too much during shipping.

All wreaths are made by hand and may shift during shipping. Please view this link for a brief guide on how to quickly get it back into shape.

Previous purchases are excluded from all sales/promotions. Discounts are non-transferable and do not apply to sales tax.